We’re so glad you’re here!
Whether you're visiting us for the very first time or just exploring your self-care options, we're honored to be part of your journey. At Element, we believe beauty and wellness go hand in hand, and that every guest deserves an experience that feels personal, elevated, and grounded in care.
As a team of driven professionals who are passionate about clean, vegan-forward products and women-led brands, we take pride in creating customized experiences for every self-care need—from expert hair artistry and nail treatments to holistic skin treatments and deeply relaxing massage therapy—all designed with your comfort, style, and well-being in mind.
We can’t wait to meet you. Let’s make this the beginning of something beautiful.
What to expect at every step of your experience!
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![close up image of a retail shelf in the Element lobby with a Pathos plant seen on the self and a neon sign reading Element on the wall behind]()
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![photo of a hair stylist wearing all black and a color apron taking a photo with her phone of a guest's freshly colored hair in a soft curl]()
Find Your Perfect Provider
Our team of passionate, highly trained professionals brings unique strengths and specialties—so you can feel seen, supported, and beautifully cared for.
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![a modern iPhone placed on a stylist's tray that reads a call coming through from "new hair" lying next to a pair of shears, a Framar application brush, a hairbrush and a few Element appointment reminder cards]()
Book Your Appointment
Booking is just a click, tap, or call away. Whether you prefer the ease of our online booking and personalized app, or the warmth of a friendly voice over the phone, we’re here to make scheduling effortless.
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![a close up photo of one of the black lobby chairs with a natural wood side table with two white coasters and a glass mug reading "Aveda" on it half full of tea]()
Be Welcomed In
From the moment you walk through our doors, expect a warm welcome, genuine smiles, and a team truly happy to see you. You can also choose to sip some Aveda Comforting Tea.
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![an image of freshly done lived in blonde hair with a shadow root and honey blonde toward the ends]()
Enjoy Your Service!
Settle in and savor every moment—this is your time to relax, recharge, and enjoy the personalized service you came in for.
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Maintenance & Recs
Before you head out, your provider will share personalized maintenance tips and product recommendations, so you can continue to love your results long after you leave our care.
Things to Consider for Your First Appointment!
Add-Ons for Spa & Nail Services
Elevate your spa or nail service with personalized add-ons like nail artistry, heat stone therapy, eye treatments, or extended massage. These thoughtful enhancements are designed to turn a great service into a truly luxurious moment—because you deserve more than just the basics.
Color Consultations
We highly recommend new color guests begin with a color consultation with their chosen Artist. This allows us to understand your vision, ensure the correct service(s) is scheduled, and reserve the appropriate amount of time to achieve your dream hair.
Appointments. Referrals. Rewards.
All in One Place.
Elevate your experience with our branded app—now available in all app stores. Easily manage your appointments, view upcoming services, and access your personalized loyalty referral link to share the love. It’s beauty at your fingertips, designed to keep you connected, rewarded, and effortlessly in control of your self-care schedule.
How to Share Your Referral Link:
You access your personalized referral link via our profile online or in our mobile app, then copy & send the link to your people.
Your friend books with us within 6 weeks & gets a $10 reward, when they use that link!
You get rewarded too! After their first appointment, you’ll receive a $10 gift card.
Our Policies.
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At Element, we offer à la carte pricing to give you flexibility in choosing the services that best fit your needs. Our team works within a tiered pricing system, with rates that reflect each stylist or provider’s experience, advanced training, and demand. Whether you're booking with a rising artist or a seasoned expert, you can expect the same warm hospitality, attention to detail, and commitment to quality—we’re proud to offer exceptional service at every level.
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To ensure the best experience for every guest, we kindly ask that you arrive on time for your scheduled service. If you arrive late, your service time may need to be adjusted accordingly. Guests arriving more than 15 minutes past their appointment time may be asked to reschedule, so that we can continue to honor the time and care we dedicate to each guest’s visit.
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We completely understand that life can be unpredictable, and while we always try to be flexible, late cancellations and no-shows greatly impact our team and small business. To support the time and preparation that goes into each appointment, a credit card is required when booking.
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We kindly request at least 24 hours’ notice for all cancellations. If you cancel within 24 hours of your scheduled appointment, a 50% fee of the reserved service total will be charged.
We genuinely appreciate when you let us know as soon as possible if you can’t make your appointment. This allows us to offer that time to another guest and support the livelihood of our service providers.
If you miss your appointment without notice, a 100% fee of the scheduled service(s) will apply. This allows us to protect our service providers’ time and honor other guests waiting for openings.
As a courtesy, you’ll receive a confirmation text, call, and/or email 48 hours before your visit, and you're always welcome to manage your appointments through our personalized app—available in all App Stores.
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If something isn’t quite the right fit, we’re happy to offer an exchange within 30 days of purchase for another product of equal or greater value.
To be eligible for exchange, products must be gently used or unopened and in their original packaging. Exchanges are accepted in-store only and must be accompanied by the emailed receipt.
Please note that we are unable to offer refunds, and we do not accept returns on makeup, brushes, or discontinued items. If you have any questions, our team is always happy to guide you toward a product that better suits your needs!
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Your satisfaction is incredibly important to us—and while it's rare, we understand that sometimes adjustments may be needed. If you’re not fully satisfied with your service, we ask that you let us know within 7 days so we can work together on a thoughtful solution. While we do not offer refunds, we’re committed to making it right with care, professionalism, and a focus on your experience.